The Pre-configuration service is run by Sofia Networks team to deliver an integrated, fully functional IoT service. It consists in a serie of tasks: preparation of the user sandbox, preparation of the connections of devices and their integrations in the dashboards.
- Preconfiguration of the user space, preintegration of user’ IoT devices, preintegration of user’ dashboards and Profiles
- Mandatory service with new service pack
- 2-hour support by email and telephone